BetterDesk
BetterDesk / Gyms For gyms

Gym management software with debit orders

BetterDesk is gym management software made in South Africa. Members book classes on their phone, full classes get a waiting list, and every month the debit orders are worked out for your gym’s own Netcash account. Invoices, a shop at the desk and an owner’s dashboard are included.

app.betterdesk.app
The owner’s dashboard of a made-up gym: today’s classes with places booked, income for the month, members and the join link
What you get

Everything your gym’s front desk does

Classes members book themselves

A weekly timetable, open as far ahead as you choose, with a waiting list when a class is full and a reminder 30 minutes before class.

Debit orders, worked out

Packages and agreed extras are calculated every month. You check the list and send it to your own Netcash account.

New members in minutes

A join link or QR poster: new people sign up, answer the health questions and sign the waiver on their phone.

Money at a glance

Who paid and who owes, invoices for members who pay by EFT, and sales at the desk with stock.

Attendance and no-shows

Instructors tick who came. Members who booked and didn’t come are marked, and BetterDesk can send them a message.

The owner’s dashboard

Today’s classes, the month’s income, new members and who shows up, with birthday and milestone reminders.

app.betterdesk.app
The debit orders of a made-up gym: each member’s Netcash reference, package and total (amounts blurred), with the run day setting

No more debit order spreadsheet

BetterDesk works out what every member pays: their package, couple and family packages, and extras from the shop. You check the list once and send it to your gym’s Netcash account.

  • You choose the day of the month the debit orders run.
  • A reminder to check the list a few days before.
  • Members add their bank details on Netcash’s own page.
A gym member’s phone: this week’s classes with a Book button

Members book on their own phone

This week’s classes with a Book button, their place on the waiting list, and the workout of the class. Members cancel before the cut-off themselves, so the place goes to someone else.

They see their own bookings and the classes they have done, and their milestones are celebrated along the way.

app.betterdesk.app
The week of classes of a made-up gym, each with how many places are booked

The whole week at a glance

Every class with how many places are booked. Add many classes at once, on several days, and public holidays are skipped for you.

Instructors get their own login to tick attendance for their classes.

Also from BetterDesk

Questions

Questions gym owners ask

How do debit orders work in BetterDesk?

Each month BetterDesk works out what every member on debit order pays: their package and any agreed extras. You check the list and send it to your gym’s own Netcash account, and Netcash collects. Members add their bank details on Netcash’s own page, so BetterDesk never keeps the full account number.

Do we need a Netcash account?

For debit orders, yes. They run through your gym’s own Netcash account, in your gym’s name. Members who pay by EFT or at the desk get invoices from BetterDesk instead.

What packages can we offer?

Monthly packages with the number of classes a month you choose, packages for one, two or a family, and agreed extras such as items from the shop.

What happens when a class is full?

Members join the waiting list. When a place opens, you let the next member in, and they get a message that they have a place.

Do members need to download an app?

No. Members sign in on their phone’s browser and can add BetterDesk to the home screen, where it opens like an app. New members join with your join link or QR poster.

Can we bring our members across?

Yes, at no extra cost. Export your member list from your current system or an Excel sheet, and we bring it across for you.

Run your gym on BetterDesk

We set up your classes and packages with you, and bring your member list across at no extra cost.